When entering your telephone number, please make sure not to add a zero before the number 6 or 7. Your number should start with 6 or 7. This will help resolve the issue.
Example:
Correct: 612345678
Incorrect: 0612345678
If you’re still experiencing problems, please contact our customer service and include a screenshot of your browser showing the issue. We’ll do our best to help you resolve it quickly.